"Can you show me how to do that again?"

No catch. We create revenue on the monthly subscription, and only if your residents actually use it. We'd rather have live villages producing real usage data than a build fee. There's no lock-in, which means if residents don't use it, we're the ones who lose.

You shouldn't have to choose - use both. Be Connected is a genuinely good library of general courses. But it's exactly that, a library: the resident has to find it, navigate it, and work out which of many modules answers their question. Be Connected is in English and carries the government's brand, not yours, and also gives you no usage data.

Oskoole answers the specific questions a resident needs answering, in their own language, under your name, and reports back on who's using it.

Each are quite different, and we believe that each has their role to play in assisting residents with technology.

Be Connected, digital literacy classes and Oskoole all have their role to play.

Oskoole can be offered as an organisation-funded service, included as part of your resident offering, or made available through resident-paid subscriptions.

The first is most practical, and offering Oskoole as par of your resident offering is adding value: it can be funded from the marketing or lifestyle budget rather than recurrent charges, because adding a new line to recurrent charges triggers consultation and potentially a ballot depending on the state. Framing it as a sales and occupancy tool rather than a resident service usually makes it a much easier internal approval.

Residents can be added in or removed by the operator at the touch of a button, giving them full control over the amount residents using Oskoole.

Oskoole is a digital education and support tool - not a guarantee against scams. Our tutorials are designed to help residents understand technology and recognise potential risks to help make more informed decisions.

The platform never asks a resident for banking credentials or financial details and doesn't store them. Tutorials show a resident how to use their bank's own app — we're never in the middle of a transaction.

No technology platform can guarantee that someone will never be scammed. We can help people build the knowledge and confidence to recognise risks before they become a problem, give advice on how best to avoid them.

Oskoole doesn't replace your organisation's existing policies, procedures and staff support. It adds another layer of assistance and education.

Quite the opposite. A resident's technology problem is no longer a staff problem. Oskoole gives residents somewhere to ask before they turn to your staff. It's not about replacing human support, it's about taking some of the repetitive, every day technology questions off your team's plate, and giving residents more confidence to solve things themselves.

You can take that resident off the system, and you stop paying for them.

Staff training is built in - you have a full report on activated users monthly rather than signups, giving you full control of the amount of users on your platform.

Brain Skoole gives residents an added reason to open Oksoole on a good day, with brains to keep the brain active.

Yes. All enterprise contracts operate on flexible 30-day rolling adjustment terms following the initial 90-day pilot. There are no penalty clauses, and your team retains full data export rights in standard formats at all times.

We are happy to give you a full run down and demonstration of how it works and how it can benefit your residents and your staff. We're happy to demonstrate in person, depending on your location.